Project Management – As a business owner, you’re going to run into tons of projects big and small that are detrimental to your company. When these projects come into play, you’ll need to hire and train staff members, allocate resources, organize roles, motivate staff, and more. Each of these tasks taking valuable time to complete. Well, you don’t have to worry about these tasks anymore. Leave that up to us. Our project management services include the following and more.
- Workforce Management
- Recruiting
- Training
- Quality Assurance
- Process Development
Writing Services – If you do your research about managing a website, you’re going to come across one statement over and over again. That statement is, “Content is King”. It couldn’t be more true. Content that you provide on your website will help your potential customers decide if you’re the right professional to work with. It will help search engines easily find and display your business to potential customers. Great content will even make your newspaper, radio, and television ads shine. Our highly skilled content writers can help in the creation of any content you may need. Their goal is to produce quality, unique, and engaging content that will allow your business to continue to thrive.
- Short Articles
- Long Articles (1,500+ Words)
- SEO
- Product Descriptions
- Buying Guides
- Short Queries
- Content Creation
- Long Form Web Content
- Content Editing
Clerical and Business Services – No business owner wants to handle daunting data entry tasks or wake up in the wee hours of the morning to answer an after hours call. We provide a wide array of clerical and business services ranging from data entry to answering services, and everything in between.
- Data Entry
- Excel Experts
- Transcription
- Answering Services
Tele-Services – Hiring and training a staff of call center representatives to handle tasks ranging from customer service to customer retention, sales, quality assurance, and more can be quite the daunting task. We’ve got you covered here too. Our highly trained tele-service representatives make it their mission to provide the highest level of customer service while properly informing your current and potential clients of what you have to offer.
- Inbound Sales Support
- Outbound Sales Support
- Inbound Customer Service
- Outbound Customer Service
Customer Support
At Kinzer Projects, we understand the true meaning of quality customer support. In the business world, the customer always comes first. Our customer support representatives portray this in every way. Our customer support representatives have tons of experience in finding common ground with customers and addressing their concerns on the first call. When your customers call in for support from one of our agents, they will leave the conversation knowing that your company cares about them and is willing to go the extra mile to make sure that you meet their needs.
- Email Support
- Chat Support
- Phone Support
Other Services
At Kinzer Projects, we also provide services including:
- Administrative services.
- Transcription services.
- Accounting and bookkeeping.
- Other, unlisted services upon request.
